To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging. You will also need the receipt or proof of purchase. We understand that wellness is personal, and we want to ensure you have a genuine opportunity to experience our products' benefits.

Requesting a refund is simple and hassle-free. Contact our customer support team with your order number and reason for return. We'll guide you through the process and provide a prepaid return shipping label when applicable. Our goal is to make this process as smooth as possible while you focus on your wellness journey.

Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.

We want you to find the perfect wellness solution. If you need to exchange an item for a different product or size, please contact us first. We'll work with you to find the best solution for your wellness needs, whether that's an exchange, store credit, or refund.

If you receive a damaged or defective product, please contact us immediately with photos of the item and packaging. We'll arrange for a replacement or full refund at no cost to you, including return shipping. Your satisfaction and safety are paramount to us.