Privacy Policies

Healti - Privacy Policy

Privacy & Data Protection

Your privacy is fundamental to our wellness community. This Personal Information Collection Statement ("PICS") explains how we protect and handle your personal data in accordance with current regulations, ensuring transparency in our wellness journey together.

Purpose of Data Collection

The personal data we collect from you will be used for the following purposes: The use of the website ("Site") or purchase of products ("Products") through this website; To inform about possible transfers of personal data; and Recipient of requests for access to or correction of data.

This PICS statement may change by updating this page. Please check this page regularly to stay informed of any changes.

User Information & Data Subjects

"We", "us" refers to the data controller - BACE ECOM ENTERPRISE LTD operating Healti.

This PICS statement applies to the personal data of the following persons:

a)Visitors: persons who visit our website

b)Users: persons who purchase, request or receive products

c)Contacts: persons who contact us via our website, email or otherwise

What Information Do We Collect?

We may collect, store, process, transfer and use the following types of personal data:

👥 From Visitors

IP address or other unique device identifiers

🛍️ From Users

User name
Account password
Full name
Email address
Billing address
Delivery address
Payment information
Phone number

📞 From Contact Persons

Full name
Email address
Any other personal information you provide to us

Mandatory Personal Information:

If you do not provide mandatory personal information, we may not be able to provide you with access to our website, deliver our products, or respond to your communications with us.

Purpose and Use of Data

Your personal data may be collected, stored, processed, transferred and used for the following purposes:

a)Product Delivery: Manage and fulfill your orders, create and update your account, process invoicing and payments

b)Website Analytics: Monitor and analyze website usage and compile general statistics

c)Personalization: Customize your experience by understanding your preferences and behavior

d)Improvement: Enhance our website and products based on data and feedback

e)Research & Development: Product development, testing, research and support (including machine learning)

f)Customer Support: Respond to service requests, feedback and support inquiries

g)Order Communications: Non-marketing communications like confirmations and shipping notifications

h)Technical Operations: Technical purposes and project management requirements

i)Security: Ensure security and integrity of personal data on our website

j)Fraud Prevention: Prevent fraudulent activities and protect our community

k)Legal Compliance: Legal process or requests from regulators and government agencies

l)Direct Marketing: Only with your explicit consent (see marketing section below)

Recipients of Personal Data

Your Personal Data may be disclosed to the following entities:

a)Our employees and officers

b)Our subsidiaries and their employees and officers

c)Shopify Inc. and its subsidiaries (IT service provider for website management)

d)PayPal Holdings Inc. and other payment processors

e)Our suppliers for product delivery

f)Service providers: Administrative, IT, analytics, data processing, cloud services

g)Insurance companies and banks

h)Professional legal, financial and accounting advisors

i)Other entities as required by law or for security reasons

j)Business merger, acquisition or reorganization partners

Data Storage & Retention

We will retain your personal data for as long as is necessary for the purposes for which it was collected. We may also retain your personal data for longer if this is necessary to comply with our contractual or legal obligations. The personal data you provide will be destroyed after the retention period has expired.

Your Rights - Access and Correction

Under data protection regulations, you have the right to:

a)Access: Request a copy of your personal data, unless we are exempt from complying with data access requests

b)Correction: Request corrections of personal data that you believe to be inaccurate

If you would like to access or make corrections to your personal data, please contact us. We reserve the right to charge a reasonable fee to process requests to access or correct personal information.

Direct Marketing Preferences

We may use the personal information we collect to market our products directly to you.

Types of personal data we use for direct marketing:

Your full name

Your email address

I do not object to the use of these types of personal data for direct marketing

I object to the use of the types of personal data specified in the ticked boxes for direct marketing purposes

Direct marketing activities:

Information and promotional materials about our products, discounts and offers

Updates regarding our website or products

Holiday and vacation greetings

I do not object to receiving these direct marketing activities

I refuse the direct marketing activities mentioned in the ticked boxes

Important: Unless you give your explicit consent, we may not use personal data for the direct marketing activities described above. You can ask us to stop using your personal data for direct marketing purposes at any time by sending us an email or by replying to any of our direct marketing messages with "unsubscribe".

Questions About Your Privacy?

Our wellness support team is here to help with any privacy-related questions

support@healti-online.com

This privacy policy was last updated on [Date]. We may update this policy periodically to reflect changes in our practices or for legal compliance.